Internet Appointment Coordinator | BDC Representative
Portage, IN Portage, IN Full-time Full-time $50,000 - $80,000 a year $50,000 - $80,000 a year 18 hours ago 18 hours ago 18 hours ago This is a great opportunity to break into an exciting and lucrative career in the automotive industry! We are seeking committed and hard-working candidates to join our exceptional business development team.
As an Internet Coordinator, you will be the first point of contact for people who inquire online about purchasing a vehicle.
You will provide assistance with questions they may have and set up appointments with potential buyers to start the road to their next vehicle purchase.
At Castle Auto Group, we believe that the foundation of success starts with the quality of its people.
Therefore, we believe that people are our greatest asset and we are looking for candidates who thrive in a fast-paced environment.
We are interested in candidates who work hard, put in the effort, and would treat customers just as how they would want to be treated if they were the person inquiring about a vehicle.
We believe in people that always give their best effort, and in turn, that effort is recognized.
Compensation Competitive pay plan Benefits Medical, Dental, and Vision Insurance Disability Insurance 401(k) with company match Paid Time Off Flexible Spending and Health Savings Accounts Employee Discounts for vehicle maintenance and purchases Tasks and
Responsibilities:
Position requires flexibility, including the ability to work nights, weekends, and holidays.
Make outbound calls daily.
Execute an inbound and outbound phone script to build rapport and set sales appointments.
Input/maintain information captured during phone calls into a CRM (customer relationship management) software.
Keeping track of your daily calls, emails and appointments.
Obtaining minimum call metrics and other KPIs ( Key Performance Indicators ).
Handle and provide rebuttals to customer objections.
Direct sales questions to sales management.
Communicate and coordinate with internal departments.
Quantify daily tasks into comprehensive recaps.
Other duties as assigned.
Education and Experience Call Center experience a plus Knowledge of basic computer functions & typing Retail customer service a plus Car dealership experience a plus, but not required Job Types:
Full-time, Part-time Salary:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Paid training Vision insurance Schedule:
8-hour shift Day shift Evening shift Monday to Friday Weekend availability Supplemental pay types:
Commission pay Ability to commute/relocate:
McHenry, IL 60050:
Reliably commute or plan to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Portage, IN 46368:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As an Internet Coordinator, you will be the first point of contact for people who inquire online about purchasing a vehicle.
You will provide assistance with questions they may have and set up appointments with potential buyers to start the road to their next vehicle purchase.
At Castle Auto Group, we believe that the foundation of success starts with the quality of its people.
Therefore, we believe that people are our greatest asset and we are looking for candidates who thrive in a fast-paced environment.
We are interested in candidates who work hard, put in the effort, and would treat customers just as how they would want to be treated if they were the person inquiring about a vehicle.
We believe in people that always give their best effort, and in turn, that effort is recognized.
Compensation Competitive pay plan Benefits Medical, Dental, and Vision Insurance Disability Insurance 401(k) with company match Paid Time Off Flexible Spending and Health Savings Accounts Employee Discounts for vehicle maintenance and purchases Tasks and
Responsibilities:
Position requires flexibility, including the ability to work nights, weekends, and holidays.
Make outbound calls daily.
Execute an inbound and outbound phone script to build rapport and set sales appointments.
Input/maintain information captured during phone calls into a CRM (customer relationship management) software.
Keeping track of your daily calls, emails and appointments.
Obtaining minimum call metrics and other KPIs ( Key Performance Indicators ).
Handle and provide rebuttals to customer objections.
Direct sales questions to sales management.
Communicate and coordinate with internal departments.
Quantify daily tasks into comprehensive recaps.
Other duties as assigned.
Education and Experience Call Center experience a plus Knowledge of basic computer functions & typing Retail customer service a plus Car dealership experience a plus, but not required Job Types:
Full-time, Part-time Salary:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Paid training Vision insurance Schedule:
8-hour shift Day shift Evening shift Monday to Friday Weekend availability Supplemental pay types:
Commission pay Ability to commute/relocate:
McHenry, IL 60050:
Reliably commute or plan to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Portage, IN 46368:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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